
Is helping your employees make conflict management a core competency one of your top workforce development initiatives? If so, CPP has the solutions to help you to achieve meaningful results.
The Myers-Briggs Type Indicator® (MBTI®) instrument is a versatile tool that provides individuals with a powerful understanding of their own and others’ personality preferences. By providing insight into personality differences, you can help people in your organization reduce conflict, improve communication, and ultimately work more effectively together. The Thomas-Kilmann Conflict Mode Instrument (TKI) can help people identify their preferred conflict-handling style or “mode”-- competing, collaborating, compromising avoiding and accommodating-- and learn when and how to select the most appropriate style for a given situation. When you make conflict management a core competency, you’ll create satisfying and productive working relationships across your organization. |